Services
Choose the Level of Management for your needs.
AussieHQ customers may chose the level of server management to suit their needs. Customers are able to self manage their servers. For those customers who want a fully managed service, AussieHQ provides a range of add-on maintenance and/or management plans to add to your peace mind.
Peace of Mind
AussieHQ is responsible for all hardware and network management services. AussieHQ pro-actively monitor and maintain the backbone internet connectivity and are responsible for all "hands on" maintenance of the server.
| Standard Care | Premium Care | ||
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| 24/7 Monitoring |
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| Failed Services Restarted |
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| Failed System Restarted |
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| System and Services Updates |
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| Firewall Management |
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| Security Hardening |
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| Backup Management |
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| Software Installation |
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| System Software Troubleshooting |
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| 24/7 Emergency Support |
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| Pricing | |||
| Monthly Cost | $110 | $220 | |
| Additional Hours | $88 / hour | $88 / hour |
All pricing is in Australian Dollars (AUD) and includes the Goods & Services Tax (GST) for Australian clients.
Monitoring
AussieHQ provides technical support 24 hours a day, 7 days a week, 365 days a year. The AussieHQ Data Centre is staffed during 24/7/365.
Peace of Mind Backups
AussieHQ offer a range of backup services to ensure that valuable data is securely archived by our state-of-art backup facilities. AussieHQ customers may select a backup regime that best suits their needs.