About Us
About AussieHQ
AussieHQ was founded through the merger of a number of medium sized web hosting service providers in 2004. Retaining a strong power base of talented and experienced staff, and backed by a new economy of scale and executive team, AussieHQ is now one of Australia's fastest growing web service providers.
AussieHQ is an Australian private company, financially backed by several prominent Australian corporate investors and entrepreneurs. AussieHQ is proudly 100% Australian owned and operated.
AussieHQ strives to deliver a complete web service suite to cater for the requirements of individuals, businesses, corporations, and government, backed by the highest quality Australian based customer service and state-of-the-art technology.
Through our commitment to continually re-invest in our own infrastructure rather than relying on resold services from upstream providers, AussieHQ is able to deliver world class technology solutions without dependence on third parties for service delivery.
Operating our own world class primary data housing facilities and partnering with other geographically separated organisations for disaster recovery, AussieHQ is able to deliver high-availability web services tailored for organisations of all sizes that are highly cost effective.
Making the web work for tens of thousands of Australian organisations since 1998, AussieHQ's industry leading reputation for quality web solutions and customer service is what sets us apart.
Return to topBoard of Directors
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Mark McConnell
Acting Chairman
Mark McConnell was appointed to the position of acting chairman in 2007. He has considerable experience in managing and developing start-up companies including small to medium enterprises. He has worked with large international businesses such as Star Alliance and several technology companies. Currently he is on the board of several organisations including the Frontier Group Australia Pty Limited, McBren Investments and the Australian Industry and Defence Network.
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Michael McGoogan
Managing Director
Michael McGoogan founded the business that subsequently became AussieHQ. He grew the business almost single handedly from very modest beginnings, to what is now regarded as the fifth largest web hosting business in Australia. Operationally, Michael is both Managing Director and National Sales Manager.
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Michael Mossop
Executive Director
Michael Mossop was the co-founding director of the company that is now AussieHQ. Prior to joining AussieHQ he ran a consulting business (MM Services Pty Ltd) that specialised in government sector policy in the health field. Michael has experience in the public service both in policy planning and project management roles. Within AussieHQ, Michael is the Company Secretary and works as the Director of Corporate Services.
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Denis Jorgensen
Executive Director
Denis Jorgensen has over twenty years experience in the information technology sector. He has specialist expertise in data centre construction/operation, IT security, network operations and consultancy. Denis is an Executive Director of AussieHQ and is responsible for the development and operation of AussieHQ's secure data centre business.
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Shaun Wilson
Director
Shaun Wilson is the owner-principal of Canberra-based engineering consultancy, Aerospace Concepts Pty Ltd. He was also previously a consultant, design engineer and marketing manager for other high-technology companies in the defence and aerospace sectors. He is also a former director of the Australian Space Research Institute (a not-for-profit space technology research organisation).
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Gary Lui
Director
Gary Lui is an Executive Director of New Territories Investments Pty Limited (which is engaged in the business of private equity investment and other consulting services). Gary has over twenty years experience in various financial and managerial positions. Gary is also part of the senior management team of the Shenzhen Huaqiang Holdings Limited (a Chinese conglomerate ranked as one of the top 500 enterprises in China). He is also an Independent Director of Courage Marine Group Ltd (a Bermuda registered shipping company listed on the Singapore Stock Exchange).
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Our Infrastructure
Our Network
Network Information
- State-of-the-art CISCO powered network (BGP4)
- Fully redundant network (no single point of failure)
- Dual gigabit uplinks to all data racks
- 3 Global Tier-1 Upstream connections with load balancing, automatic fail-over and local peering: Agile, MCI, AAPT upstream connections
AussieHQ Data Centre (Primary)
Security
- ASIO T4 Standard Security consisting of three layers of physical barriers.
- ASIO endorsed Electronic Access Control System.
- ASIO endorsed Security Alarm Systems.
- Eleven CCTV cameras, including analytics package to detect abandoned items and suspicious behaviour.
- Located remote from geographic risk sources, such as flight paths, highways and fuel storage.
- Secure Dell 4210 cabinets.
- Facility staffed 24x7.
- All staff carry Australian government security clearances.
Power
- Uptime Institute Tier II facility, with upgrade option to Tier III built into design.
- 1 MW on-site substation fed from dual power grids.
- 2 x 1 MW diesel generators, with 28 hours of fuel storage on site.
- Priority resupply from Canberra based petroleum distributer.
- 750 kVA rotary UPS in N+1 configuration.
- Facility designed to support 1.5 kVA/ (4.5 kVA average per rack) in initial configuration.
- Midlife upgrade to 3 kVA/ (9 kVA average per rack) facilitated by design.
Environment Control
- Comprehensive Building Management system
- Redundant Air Conditioning (N+1)
- Humidity control.
- Under floor cabinet delivery.
- Options for point and pod cooling solutions incorporated into design.
Fire Supression System
- VESDA aspirated smoke detector sensor equipment.
- Argonite gaseous fire suppression.
- Non-greenhouse, non-ozone depleting alternative to FM200.
- Local zoning.
Transact Data Centre (Secondary)
Security
- 24 Hour on-site security patrols
- Access is via minimum two layer - MIL key locked doors
- CCTV monitoring
- Secure Dell 4210 cabinets
Power
- Substation within complex fed from dual ACTEW power grids
- 1 Hour UPS backed by unlimited hour operation of generator
- Non-essential services powered directly from generator in the event of mains failure
- UPS capacity is 450 KVA
- Diesel backup generator 905 KVA motor - 750 KW generator
- 100,000 litres of regularly tested fuel available for generator
Environment Control
- Redundant Air Conditioning
- Humidity control
- Under floor and ducted cabinet delivery
Fire Supression System
- VESDA aspirated smoke detector sensor equipment
- Water fire suppression system
- Local zoning (only floods hot spots)
